Terms and Conditions

Terms and Conditions of Clairisée

Welcome to the Clairisée website! These terms and conditions outline the rules governing the use of our website and the purchase of our products. By accessing or using our site, you agree to these terms in their entirety.

1. Use of the Website

Access to the clairisee.com website is authorized for personal and non-commercial use only. Any unauthorized reproduction, distribution, or use of the content on the website is prohibited. In case of violation of these terms, we reserve the right to restrict access to the site without notice.

2. Products and Prices

The products displayed on the site are described as accurately as possible. However, errors may occur, and Clairisée does not guarantee the accuracy of the descriptions. All prices are listed in GBP (£) and include applicable VAT. Shipping fees are added at checkout. Prices may be changed without notice.

3. Orders and Payment

Orders must be placed directly on our site. Accepted payment methods include credit cards (Visa, Mastercard) and other secure methods. The order is confirmed only after payment has been received. If payment fails, the order will be automatically canceled.

4. Shipping

Delivery times vary depending on the destination and selected shipping method. Clairisée cannot be held responsible for delays caused by circumstances beyond our control (customs, strikes, etc.). In case of an error in the address provided by the customer, the customer will bear the cost of return and re-shipment.

5. Returns and Exchanges Policy

Returns and exchanges are accepted in accordance with our Returns and Exchanges Policy. The customer has a 14-day period from the receipt of the product to exercise their right of withdrawal, in accordance with the Consumer Rights Act 2015.

6. Intellectual Property

All content on the site (texts, images, logos, graphics) is the exclusive property of Clairisée and is protected by intellectual property laws. Any unauthorized reproduction or use is strictly prohibited.

7. Liability

Clairisée is not responsible for indirect damages resulting from the use of our products or services. Clairisée’s liability is limited to the total amount of the concerned order.

8. Data Protection

Your personal data is collected and processed in accordance with the GDPR. For more information, please refer to our Privacy Policy.

9. Changes to Terms and Conditions

Clairisée reserves the right to modify these Terms and Conditions at any time. Customers will be notified of updates via the website, and continued use of the site will imply acceptance of the new terms.

10. Contact

For any questions or complaints, please contact our Customer Service:

Email: help@theclairisee.com